Account & Data Deletion
Self-serve deletion for signed-in users and uninstalled app users.
⚠️ Active Google Play Subscriptions Warning:
Deleting your MODUSYN account or subscriber record does NOT cancel recurring subscriptions billed through Google Play, and does not erase statutory transaction/tax records retained by Google LLC under applicable law. To prevent future charges, please cancel any active subscriptions in Google Play:
Deleting your MODUSYN account or subscriber record does NOT cancel recurring subscriptions billed through Google Play, and does not erase statutory transaction/tax records retained by Google LLC under applicable law. To prevent future charges, please cancel any active subscriptions in Google Play:
Self-Serve Deletion
Sign in with the Google Account you used with MODUSYN. Our server will cryptographically verify your identity and immediately delete your pseudonymous subscriber record from RevenueCat. This web mechanism operates exclusively on remote subscriber records; it does not and cannot remotely access or erase local trade data from an installed device.
Support-Mediated Deletion
If you prefer not to use the automated web button or cannot access Google Sign-In, our support team can execute the deletion manually:
- Purchasers: Email support@modusyn.app with your Google Play Order Number (e.g.
GPA.1234-5678-9012-34567). - Saved User ID: Email support@modusyn.app with your MODUSYN User ID (
usr_...copied from the app's Account & Data screen). - Guest Users: Guest users never create cloud records. Simply uninstall the app to erase all local data from your device sandbox.
Support requests are processed within 30 calendar days.